This was my first time buying & using OOO Polish, but I will definitely be ordering more! The color I ordered (Oubri) is the perfect summer orange shade I was looking for. It also wears great. I'm tough on my nails, and after several days, there's no chips at all! It applies nice too-not thick and clumpy like some polishes. I couldn't be happier with my OOO purchase!!
I recently placed my first order and realized I mistakenly ordered 2 of the same color. I contacted customer service requesting either a refund or an order update. I received a prompt response and they were able to issue a refund. They also kept me updated on the refund status! I haven't even received my order yet but I had to acknowledge this impeccable customer service! I love this company and I can't wait to make more purchases!
This polish is lovely and vibrant. It dries fast. My order arrived well packaged and in excellent condition. One of the bottles of polish contained a brush with bent bristles. I commented on this in my rating earlier today, and within moments I received an email regarding replacing the defective brush. Amazing and refreshing customer service!